The Admissions Process
The First Call
Your journey begins with a simple phone call. During this conversation, we take the time to listen and learn about your situation, needs, and goals. Our Admissions Care Team will answer your questions and help determine whether ThriveWell offers the right program for you or your loved one. Our priority is making sure you feel informed, supported, and comfortable taking the next step.
Pre-Admission Check
This step typically takes 15–20 minutes. During the pre-admission check, we verify your insurance coverage, confirm your location, and ensure we find the treatment program that best fits your needs.
Intake and Admissions
Our Patient Access Team is ready for you! When you arrive, we will: Complete a comprehensive physical and mental health assessment -Provide a program orientation -Introduce you to your treatment team This process helps us understand your needs so we can create the most effective treatment plan for you.
Your Recovery Begins!
Once the intake process is complete, your treatment journey begins. You may join a group session, participate in one-on-one counseling, or take a moment to settle in and reflect on the important step you've taken.
Starting treatment can feel overwhelming, but you won't face it alone. Our dedicated team is here to guide, support, and walk with you every step of the way toward recovery.
What to Expect
from Us
At ThriveWell, you can expect clear guidance, honest communication, and steady support throughout the admissions process. We'll help you understand your options and answer questions along the way, so getting started feels manageable.